Berns Brett India recognises that claims handling is of paramount importance to our clients and we place the highest emphasis on the claims service we provide. Our claims department is carefully recruited, well-resourced and forms an integral part of our client team. In all matters we see ourselves as working in close partnership with your own insurance and risk management team.
Good practices address every step of the insurance claim management process that Berns Brett India have identified as particularly important: adequate information and assistance to the policyholder for claim reporting; efficient claim filing methods; operational fraud detection and prevention measures; adequate, fair and transparent claim assessment and processing; expeditious claim settlement; effective complaint and dispute settlement procedures; and appropriate supervision of claims-related services.
In a nut shell, our goal is to strive to ensure that every claim is settled fairly and quickly, regardless of its nature.